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Sharon Reynolds, NMCC
Director of Business Development
E-mail: sreynolds@medcertinc.com
Toll Free Phone: 866-261-5657
Phone: (813) 908-7222 ext. 101
Fax: (813) 961-3754
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- 20+ years experience in Managed Care Administration and Business Development
- Managed Care Certified (Level I & II)
- Experience in the URAC Accreditation and Re-Accreditation Process
- Dale Carnegie graduate
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Mikhaila Underwood, RN, BSN, CCM
Director of Clinical Services
E-Mail: munderwood@medcertinc.com
Toll Free Phone: 866-633-2378 ext. 102
Fax: (813) 961-3754
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- Nursing degree from Florida State University
- Over 25 years of Nursing Experience including:
- Progressive Coronary Care including heart transplants
- Medical-Surgical Nursing
- Nursing Instructor
- Home Health Care
- Utilization Review
- Transplant Management
- Case Management
- Director of Clinical Services in a Managed Care Organization
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Carol Williams, RN, BSN
Director of Utilization Management
E-Mail: cwilliams@medcertinc.com
Phone: (813) 908-7222 ext. 103
Fax: (813) 908-7342
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- Certified Utilization Management Professional
- Diplomate, American Board of Quality Assurance and Utililization Review
- Experience in the URAC Accreditation and Re-Accreditation Process
- 15 years experience in Utilization and Quality Management in the hospital as well as the Managed Care setting
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